Privacy Policy
1. Introduction
INN-HOUSE AUTOMATICS LIMITED (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, purchase our products, or interact with our services. By engaging with us, you acknowledge that you have read and understood this policy.
2. Information We Collect
- Personal Identification Information: Name, email address, phone number, postal address, and payment details when you place an order, register an account, or submit an inquiry.
- Non-Personal Information: IP address, browser type, device details, website usage data (pages visited, time spent), and cookies (small data files stored on your device to enhance user experience).
- Transaction Data: Details of your purchases, order history, and payment method (processed securely via third-party providers; we do not store full credit card information).
3. How We Use Your Information
- To process and fulfill orders, including delivery and order updates.
- To communicate with you regarding your inquiries, orders, or service issues.
- To improve our website, products, and services based on usage patterns.
- To send promotional offers, newsletters, or marketing materials (only if you have opted in; you can unsubscribe at any time).
- To comply with legal obligations, such as tax and accounting requirements.
4. Disclosure of Information
We may share your information with:
- Trusted Third Parties: Service providers assisting with payment processing (e.g., PayPal), delivery (e.g., courier services), and IT support, who are contractually obligated to protect your data.
- Legal Authorities: If required by law, court order, or to protect our legal rights, property, or safety.
5. Data Security
We implement industry-standard security measures, including encryption, secure servers, and access controls, to prevent unauthorized access, alteration, or disclosure of your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal retention requirements).
- Object to or restrict processing of your data.
- Withdraw consent to marketing communications (via the “unsubscribe” link in emails or by contacting us).
7. Cookies
Our website uses cookies to track user activity and improve functionality. You can disable cookies via your browser settings, but this may limit website features.
8. Changes to This Policy
We may update this policy periodically. The revised version will be posted on our website with the “Last Updated” date. We recommend reviewing it regularly.